TERMS OF SERVICE AGREEMENT
LAST REVISION: [10.08.2020]
Please read carefully the terms of the user agreement before using the services of the online store Ikatmarketing.com
- Terms and definitions
1.1. Seller – the online store ikatmarketing.com
1.2. Buyer – an individual or legal entity who has placed an order via the website or by phone to purchase goods and services posted in ikatmarketing.com and unconditionally accepts this User Agreement.
1.3. Goods – the object of agreement of the parties – the goods and services provided on the website ikatmarketing.com.
- General rules
2.1. This User Agreement (hereinafter referred to as the Agreement) sets out the procedure and conditions for the seller to provide goods and services to the buyer.
2.2. The seller reserves the right to unilaterally amend these rules.
2.3. All photos, videos, and text materials provided on the website of the online store Ikatmarekting.com are intended for informational purposes only and, due to technical reasons cannot provide reliable information about certain features and characteristics of the goods, for example: color, shape, size, equipment, etc. If a buyer has questions about the features and characteristics of the goods, he/she will contact the consultant of the online store.
- The subject of the contract and the price of the goods.
3.1. The seller will ship the goods following the terms of this agreement and the buyer will accept and pay for the goods. The right of ownership of the ordered goods passes to the buyer.
3.2. The price of the goods is set by the seller unilaterally and without bargaining and is displayed on the pages of the online store ikatmarekting.com in the US currency – $ dollars.
- Personal information
4.1. The seller processes the buyer’s personal information, electronic documents, and messages and ensures their confidentiality in accordance with the legislation. The seller uses the buyer’s personal information to complete the contract and does not disclose it to third parties. The seller does not use personal information without the user’s consent.
- The obligations of the parties
5.1. Seller’s obligations:
5.1.1. Provide the customer with the necessary and reliable information about the goods.
5.2. Buyer’s obligations:
5.2.1. Compliance with the terms of these rules;
5.2.2. Before making a payment, it is necessary to carefully check the correctness of the selected order (quantity, selected product, the number of products, etc.);
5.2.3. Follow the messages and notifications for customers posted by the online store on ikatmarketing.com and social media.
- The rights of the parties
6.1. The rights of the seller:
6.1.1. suspend the operation of the Internet-shop in case of detection of significant malfunctions, errors, as well as in the course of preventive work and to prevent unauthorized access to the Internet-shop system;
6.1.2. unilaterally change these rules, prices of goods, and tariffs for services, methods, and terms of payment and delivery of goods. All changes shall take effect immediately upon publication in the online store and shall be considered to have been brought to the notice of the buyer from the date of such publication;
6.1.3. Has the right to record telephone conversations with the buyer
6.2. The rights of the buyer:
6.2.1. Has the right to contact the online store for advice
- The obligations of the parties
7.1.1. The content and accuracy of the information provided by the suppliers.
7.2.5. For any actions taken using the buyer’s identification information, including in cases where such information is disclosed by the buyer.
7.3. The seller is not responsible for the buyer’s following losses or lost benefits:
7.3.1. Using an online store, including incorrect filling of information provided when ordering;
7.3.2. The presence of “viruses” and other malware in the hardware and software used by the customer to access the online store.
- The procedure for concluding a contract
8.1. The contract for the sale of goods is concluded between the seller and the buyer when the buyer, who sent the offer under the terms of these rules, receives the supplier’s receipt.
8.2. The buyer who wants to purchase the product calls the online store and places an order. When submitting an order, the buyer should tell the consultant the following:
- Brand and model of the purchased product;
- The quantity of the goods;
- Contact information;
- The form of payment: cash, corporate card through a bank, tariff plan;
- Address and delivery time.
8.3. An order is an offer sent by a buyer to a seller. Placing an order means that the buyer agrees to pay a fixed price for the item.
- Payment for goods
9.1. The terms of payment for goods are determined individually in each case, depending on the specific characteristics of the selected goods
9.2. The buyer is solely responsible for the correctness of the payments.
- Delivering the order.
10.1. When purchasing an order, the buyer can use the company’s paid and discounted delivery service to deliver the goods.
10.2. The delivery of goods is carried out by Uzbekistan Post, DHL and Smc.
10.3. The product will be packaged and shipped by the company within 3 days from the date of purchase
10.4. Delivery time will be within the time specified on the website
10.5. The set delivery time may be subject to change, the user will be notified in the online store, in the personal cabinet, or by phone.
10.6. The seller may use the services of third parties to deliver the order.
10.7. Ownership of the goods passes to the recipient upon receiving the order from the courier and signing the documents to receive the order.
10.8. When the buyer receives the order (if possible), he/she is obliged to check its integrity and completeness, accept the goods according to the quantity, name, and quality, and sign the documents for the receipt of the order.
- Order cancellation. Exchange and return of goods.
11.1. Order cancellation. The buyer has the right to cancel the order completely or partially until the notice of sending the order to the buyer is sent. To cancel the order, the buyer must contact the seller and notify him/her of his intention to cancel the order.
10 The product purchased from Ikatmarketing.com can be returned by the buyer within 10 days from the date of receipt of the product and we refund your money for 100% And we only charge for delivery If you have any problems with the product you purchased, please fill out this form
11.3. The product is not in the right quantity. If of poor quality and insufficient, the buyer has the right to submit to the supplier at its discretion the established requirements (for example, replacement of defects of the goods, or refusal of the purchased goods and refund of money paid for the goods in accordance with the legislation) has the right to demand the rest of the shipped product.
11.4. Refund. The method of refund will be agreed upon between the parties.
- The submission of claims
12.1. The buyer has the right to make a claim against the seller in the order of complaint.
- Procedure for changing the rules
13.1. The seller has the right to unilaterally make changes (additions) to these rules by sending a message to the site ikatmarketing.com at any time.
- Dispute resolution
14.1. All disputes and disagreements relating to completing the order will be resolved through negotiations.
14.2. Disputes over the quality and delivery of the goods/order will be resolved according to the order established by the seller.
14.3. If it is not possible to resolve the dispute through negotiations, the dispute shall be resolved following the current legislation of the Republic of Uzbekistan.